Motorcraft® Home
Technical Resources Home
Non-Subscription Resources
What's New
Body Repair Manuals
Diagnostic Tool Support
OBDII Theory & Operation
Owner Guides
Paper/CD Manuals
Quick Guides
Tools & Equipment
Membership Accounts
My Shopping Cart
Subscription Products
Keycode Lookup
Reprogramming & Initialization
Service Publications
Technical Service Bulletins
Technical Training
Purchase Subscription
 

Return Policy

SHORT TERM (72 HR.) SUBSCRIPTIONS ARE NON-REFUNDABLE. SUBSCRIPTION REFUND REQUESTS FOR MONTHLY AND/OR ANNUAL SUBSCRIPTIONS MUST BE RECEIVED WITHIN 24 HOURS OF PURCHASE. MONTHLY AND/OR ANNUAL SUBSCRIPTIONS CAN BE REFUNDED FOR THE FULL PURCHASE PRICE ONLY IF THEY HAVE NOT BEEN ACCESSED (OPENED, VIEWED, OR DOWNLOADED) ON MOTORCRAFTSERVICE.COM. ONCE A PAID SUBSCRIPTION HAS BEEN ACCESSED NO REFUNDS OR EXCHANGES WILL BE GRANTED. NO REFUNDS WILL BE GRANTED FOR PAID SUBSCRIPTIONS BEYOND THE EXPIRATION DATE, INCLUDING PAID SUBSCRIPTIONS NOT ACCESSED DURING THE SUBSCRIPTION PERIOD.

IF YOU CANNOT ACCESS YOUR PAID SUBSCRIPTION PLEASE CLICK HERE TO CONTACT MOTORCRAFTSERVICE.COM CUSTOMER SERVICE.